Vendors: Contact Us

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If you are a vendor with us please see the contact chart below to find your best point of contact when you have a question that is not answered in our FAQ

PRE-LAUNCH

(PRE-SIGN)

For any promo related questions prior to signing your contract or around your agreed please reach out to your Account Manager. 

 

 Sales Account Manager

PRE-LAUNCH

(ASSETS)

For any pre-launch promo related questions around your payment setup, redemption, or image assets reach out to your Production Specialist. 

 

vendorassets@stackcommerce.com

PAYMENT

For any payment related inquiries not answered in our Payment FAQ section. 

 

Sales Account Manager
POST-LAUNCH

For any post-launch shipping or redemption related issues.

 

vendortracking@stackcommerce.com 

 

We look forward to helping resolve your issue soon! 

 

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Comments

  • Avatar
    Yoshie

    Thankyou!!! This is great!!! Still working it out but I will be reading everything properly very soon!!

  • Avatar
    Brett Yang

    Hi,
    This is from the vendor, Sabinetek Corporation. We've just received one Open Order with Batch ID: 255593; Order Date: 2033-03-13; Order Num: 13837687. We found that the Sales Name: SmartMike+ Unidirectional Mic Addon does not accurately correspond to the Vendor SKU: SCSM1UM. The correct description is as follows:

    Vendor SKU: SCSM1UM, Sale name: Sabinetek Unidirectional Mic Addon. It's Map $39.99
    The above item is different from:
    Vendor SKU: SCSM+SM1-BB, Sales name: SmartMike+ with Unidirectional Mic Addon. Map:$159.00

    Should we ship the product based on the Vendor SKU: SCSM1UM which is show in the Batch ID: 255593? Please advise.

    Our best regards,
    Brett Yang
    Operations Manager, Sabinetek Corp. North America
    https://www.sabinetek.com/
    skype: brett.eet
    (626) 371 6277

  • Avatar
    Brett Yang

    Hi again,

    Please reply my previous comment and send email to: brett.yang@sabinetek.com or short message or call at (626) 371 6277 .

    Thank you!
    Brett Yang
    Sabinetek Corporation