What does a typical "Post-Purchase" user journey look like for digital campaigns?


Once purchased, users will immediately receive redemption assets with a link and instructions to your site to access. 

The user will follow the specified setup flow for your unique redemption.

Ultimately, the sign up flow is up to you!  Our redemption methods are attached to share with your developers.  The only rule is that you cannot charge the customer additionally as they have already paid. 

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Please be sure to collect customer credit card information as part of the redemption process if your campaign includes automatic renewals.

Stack Support will be available to assist customers with any redemption issues they may experience.  Please be sure that your support contact details are updated accordingly so our team may address any redemption related issues.  


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